39999 bdt Privacy Policy
Our full commitment to how your personal information is collected, what it is used for, and how it is kept secure is set out in detail here.
This privacy policy applies to all members who use the 39999 bdt platform. It is a legally binding document — the terms set out in it form an inseparable part of our Terms and Conditions. Please read this document carefully before using the site.
Opening Introduction
39999 bdt treats the privacy of its users as a top priority. We believe your personal information is your own and that keeping it secure is our responsibility. This policy clearly states what types of information are collected from you when you register and use our platform, what that information is used for, and who may access it.
This policy has been prepared with users in Bangladesh in mind. When you register with 39999 bdt, log in, make a deposit or withdrawal, or use any of our services, you are considered to have automatically accepted the terms of this policy. It is therefore important to read this document in full before you start using the site.
What Information We Collect
39999 bdt collects certain information to create accounts on our platform and to provide services. This information falls into two main categories:
2.1 Information You Provide Directly
When you register on our site or use our services, you provide some information yourself. This includes:
- Full name and date of birth
- Email address and mobile number
- Username and password for login
- Documents submitted for identity verification (such as a national ID card)
- Mobile banking account numbers provided during deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Messages and content shared when contacting the support team
2.2 Information Collected Automatically
When you access our platform or use any service, certain information is collected automatically:
- IP address and Device ID
- Browser type, version, and operating system information
- Duration of your session on the platform and activity logs
- Which pages you visited and which game or betting sections you spent time in
- Information obtained through cookies and similar tracking technologies
Purpose of Using Your Information
39999 bdt uses your information only for specific and lawful purposes. We never use your information for unnecessary purposes or without your consent. The main purposes are listed below:
- Account creation and identity verification (KYC process)
- Processing deposits, withdrawals, and financial transactions
- Ensuring platform security and preventing fraud
- Providing a personalised experience based on your preferences and history
- Delivering applicable bonus and promotional offers to you
- Providing support via live chat and email
- Conducting analysis and research to improve our service quality
- Monitoring user behaviour to ensure responsible gaming
Data Storage and Security
To ensure the security of your personal information, 39999 bdt applies industry-standard technical measures. All information stored on our servers and databases is protected by SSL (Secure Socket Layer) encryption, which safeguards your data from third-party access during transmission.
We retain your information only for as long as legally required or necessary to provide services. If you request that your account be closed, your information will be securely deleted after any applicable legal obligations have been fulfilled.
4.1 Technical Security Measures
- 256-bit SSL encryption technology used for data transfers
- Encrypted backups of data stored on servers are maintained
- Regular security audits and vulnerability assessments are conducted
- Access control — only authorised staff can view user information
- Automated monitoring systems are active to detect suspicious activity
Sharing Information with Third Parties
39999 bdt never sells or rents your personal information to third parties for commercial purposes. However, it may be necessary to share limited information with certain trusted service partners in order to provide services. In such cases, the following policy is followed:
5.1 When Information May Be Shared
- With payment processors: The minimum information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay is shared.
- With technology service providers: Companies responsible for platform operations, hosting, and security are bound by strict confidentiality agreements.
- Under legal obligation: If we are required to provide information under a court order or applicable law, we will do so.
- For fraud prevention: Relevant authorities may be informed if necessary to protect the security of the platform.
Outside the situations described above, we will not share your personal information with any third party without your permission.
Cookies and Tracking Technology
Our platform uses cookies to improve your browsing experience and to remember your preferences. Cookies are small data files stored on your device. They are used for various purposes:
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure secure transactions — these cannot be disabled.
- Preference cookies: Used to remember your language, theme, and other preferences.
- Analytics cookies: Used to measure how much the site's pages are being used and to improve service quality.
You can disable non-essential cookies by changing your browser settings. Please note that disabling some cookies may limit certain features of the platform.
Your Rights and Controls
39999 bdt believes you have full rights over your own information. Accordingly, you may exercise the following rights:
7.1 Right to Access Your Information
You can contact our support team at any time to find out what information we hold about you. Our support team is available 24/7 via live chat and email in both Bengali and English.
7.2 Right to Correct Your Information
If your account contains incorrect or incomplete information, let us know — we will correct it as soon as possible.
7.3 Right to Delete Your Information
After closing your account, you may request that all personal information beyond what is legally required to be retained be deleted.
7.4 Right to Opt Out of Promotional Communications
If you do not wish to receive our promotional messages or offers, you can stop such communications at any time by informing the support team. This will not affect necessary communications related to managing your account.
Protection of Minors
All services of 39999 bdt are strictly for individuals aged 21 and above. We never intentionally collect any information from minors. Age is verified at registration, and if any account holder is found to be under 21, that account will be immediately closed and all related information deleted.
You are encouraged to read our Responsible Gaming guidelines to enjoy gaming responsibly and to ensure the safety of yourself and your family.
Changes to This Policy
Due to business needs or legal changes, 39999 bdt may update this privacy policy from time to time. For any significant changes, we will notify you in advance via your registered email or a notice on the platform.
The "Last Updated" date shown at the top of the policy always reflects the date of the most recent change. Continuing to use the platform after each change means you have accepted the updated policy. You are therefore advised to visit this page regularly.
If you have any questions about this policy, you can find answers in our FAQ section or contact our support team directly.
Contact Us
For any questions or requests related to this privacy policy or your personal information, please contact our support team. We are available 24/7.